REACH OUT SPEAK UP CHALLENGE PRIVACY POLICY
Last updated: 6th February 2025
INTRODUCTION
We’re Reach Out Speak Up Challenge (ABN: 83 410 721 546) (“we”, “our” or “us”), and we are responsible for the Reach Out Speak Up Challenge, an initiative to raise awareness about domestic and family violence and support those affected. All proceeds from donations and fundraising for this campaign will support RizeUp Australia (ABN: 64 607 715 588), a nationally registered charity with the ACNC and DGR status. Donations of $2 or more are tax-deductible in Australia.
This privacy policy outlines how we collect, use, disclose, and store personal information. By visiting our website, using our services, or providing your personal information, you consent to the collection, use, disclosure, and storage of your personal information in line with this policy, the Australian Privacy Act, and any other relevant regulations. We may update this policy by publishing changes on this website.
HOW WE COLLECT YOUR INFORMATION
We collect personal information in various ways, including:
- Directly from you (e.g., through forms, emails, or phone calls)
- Through our website and donation platform
- Via social media interactions
- Through our partners, sponsors, and payment processing platforms
INFORMATION WE COLLECT
The personal information we collect may include:
- Name
- Email address
- Phone number
- Payment details (processed securely)
- IP address and website usage data
- We do not typically collect sensitive information unless required and permitted by law.
WHY WE COLLECT, USE, AND DISCLOSE PERSONAL INFORMATION
We collect and use personal information to:
- Facilitate the Reach Out Speak Up Challenge campaign
- Process donations and issue tax receipts
- Communicate with supporters and donors
- Improve our website and services through analytics
- Market the Reach Out Speak Up Challenge, its partners, and RizeUp Australia We may also disclose personal information for related purposes or as permitted by law.
DIRECT MARKETING
We may send you marketing communications via email, SMS, or social media related to the Reach Out Speak Up Challenge and our charity partner, RizeUp Australia. You can opt-out at any time by using the unsubscribe link in our emails or contacting us directly.
WHO WE DISCLOSE PERSONAL INFORMATION TO
We may disclose personal information to:
- Our employees, advisors, and related entities
- RizeUp Australia, to facilitate donations and impact reporting
- Trusted third-party service providers (e.g., payment processors) We do not sell or rent personal information to third parties.
OFFSHORE DISCLOSURE
We do not ordinarily transfer personal information outside Australia. If we do, we take reasonable steps to ensure appropriate safeguards are in place.
STORAGE AND SECURITY
We hold your personal information in secure servers hosted in Australia using reputable service providers. We take reasonable steps to protect personal information from misuse, interference or loss as well as unauthorised access, modification or disclosure. We only allow individuals access to their personal information if they satisfy our identification requirements. If we no longer require personal information, we take reasonable steps to securely destroy or de-identify it.
Although we take reasonable steps to secure your personal information, we exclude all liability (including in negligence) in connection with any unauthorised access to your personal information, except to the extent liability cannot be excluded due to the operation of statutory law.
MAKING A COMPLAINT
If you believe we have breached the Australian Privacy Act or mishandled your personal information, please contact us with details of your complaint. We will acknowledge and address your concerns within a reasonable timeframe.
CONTACT US
For privacy-related inquiries, access requests, or complaints, please contact us at: reachoutspeakup@purepublicrelations.com.au
